The costs of delivery of the ordered goods on Ceramica Artistica Sorrentina website to your home have a cost calculated based on the total weight of the items purchased and the Nation of destination.

Once you have entered items in basket and store data for the destination of the goods, you will see the shipping cost, which varies depending on the country. Then you can choose whether to confirm the order.


This amount is shown when you are asked to login or register to complete your purchase (in any case the screen Conclusion order) and then either included in Total to pay you will be 'also sent via e-mail after the conclusion of 'order itself.

Time fulfillment

The orders are processed and shipped the next day by the response to our. e-mail order confirmation by the carrier chosen by the customer, according to the rates calculated automatically based on the weight of goods envisaged at the time of order. Shipments are made every day from Monday to Friday.


Ceramica Artistica Sorrentina assigns shipments to UPS.


We provide full warranty on the shipped goods.

In the unlikely case that your product does not arrive intact, we will ship once again a brand new one. To take advantage of this condition, you must email us within 5 days from the receive of the broken goods, an accurate photographic evidence of the damage occurred. Then our staff will establish the actual extent of the damage and provides to the full replacement.

Ceramica Artistica Sorrentina assigns shipments to UPS.

Tracking On-line (the shipping status of your package)

The customer should he wish can take the tracking number by contacting us. You can then track the status of your shipment directly from the website of UPS.